Contract and Schedule Change Forms and Info

Schedule Changes for 2019-20 School Year

If you need to make changes to your schedule for next school year, please make those changes by August 1. Any changes after August 1 will be charged a $20 change fee.  Many sites are full with waiting lists, so if your change request involves adding days, those days may be waitlisted. If you are signed up for care you don’t need, dropping days will help us serve more families.

School Year - Contract Changes

There are three types of contracts, Consistent Schedule, Pick Your Days and Drop in Care. If you need to change your contract, fill out the Contract Change Form and submit it to our business office at least two weeks prior to the change. A $20 processing fee will be charged to your account.

Schedule Changes

Changes to your child’s daily schedule can be made online in the FeePay/Eleyo system by logging into your account.  FeePay/Eleyo does not allow changes to be requested for a month that has been invoiced.  If you want the change to occur in two weeks and the system is not allowing it, you will need to fill out the Contract Change Form.  A $20 processing fee will be charged to your account.

School Year -- We require a two-week notice for changes to your schedule. Changes to contracted days within a Consistent Schedule care plan will result in a $20 processing fee beginning after the August registration deadline. There are no additional processing fees for changing Pick Your Days if submitted online by the 15th of each month.

Summer -- Changes to your scheduled dates will be accepted through the registration deadline. After that date you can add Drop in Care if space is available by submitting a request in the FeePay/Eleyo system. Exchanging or eliminating days is not allowed after the deadline.

Vacation Request (school year only)

Vacation credit is for non-use of service. To receive vacation credit, you must be on a Consistent Schedule contract. Submit a Vacation Request Form before your vacation begins. Sorry… vacation time cannot be substituted for absence. You may receive one day of credit per child for each day you are contracted in a one-week period. Credit will be given AFTER the vacation dates. Vacation credit does not apply to the summer program.